Tag Archives: Deceptive

CFPB Lawsuit: Sprint Made Millions Off Consumers Acting As A “Breeding Ground” For Bill-Cramming

by Ashlee Kieler, Consumerist

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The CFPB reports that most affected Sprint customers were initially targeted by the third-party products online. “Consumers clicked on ads that brought them to websites asking them to enter their cellphone numbers,” officials with the CFPB say in a news release. “Some merchants tricked consumers into providing their cellphone numbers to receive ‘free’ digital content and then charged for it. Many others simply placed fabricated charges on bills without delivering any goods or communicating with consumers.” Read More ›

What you really agree to when you click ‘accept’

by By Jose Pagliery, CNN Money

You can spot the words “privacy policy” at the bottom of nearly every website. Don’t be fooled. Those policies are more about data collection than privacy. Companies use these policies to alert you to how they track your location, read your emails, spy on your Web browsing – and sell some of that to advertisers. With the help of several legal experts, CNN has reviewed policies at many top websites and apps. The conclusion: Most privacy policies are basically useless. Read More ›

Are electronic health records safe from the next heartbleed?

by Alisha Wyman, California Health Report


The discovery of the bug in early April coincided with the end of the sign-up period for the Affordable Care Act, which has relied heavily on web interaction with millions of consumers. Health care organizations are both desirable targets for cyber-criminals and less prepared than other sectors to protect against an attack, Internet security experts agree. Read More ›

We Saved Consumers $125 Million On Insurance So Far In 2014

by Richard Holober, Executive Director, Consumer Federation of California

CFC logo 320 x 194

10/1/2014 Update: 2014 consumer savings rose to $148.3 million by year’s end. To recap: 1 million AIG policyholders saved $7.7 million on homeowners insurance. Infinity Insurance policyholders saved $15.5 million on auto insurance. 1.2 million Farmers policyholders saved $34 million on homeowners insurance (details below). 1.6 million … Read More ›

Nasty surprise for some student loan borrowers

by Herb Weisbaum, CNBC


Students who take out private loans to pay for college could face a nasty surprise if their co-signer dies or files for bankruptcy: The lender may suddenly demand the loan be paid in full—or even worse, put that loan in default—even though all payments are being made on time. The Consumer Financial Protection Bureau issued a consumer advisory on Tuesday, warning borrowers that these “auto-default” clauses may be in their loan agreements and serious financial consequences could result. Read More ›

Will a proposed airfare transparency law help consumers, or let the airlines be deceptive?

by Christopher Elliott, Washington Post

At best, the proposed Transparent Airfares Act of 2014 would open a window into the many taxes and mandatory fees attached to your airline ticket. At worst, the proposed law would give airlines a license to quote an artificially low ticket price, undoing years of regulatory efforts to require the display of a full fare. Read More ›

Five Signs of Financial Elder Abuse You Can Spot Now

by John Wasik, Forbes


Some of the most insidious swindles involve exploitation of older Americans. Fortunately, there are some clear warning signs of chicanery. Here’s what you need to look for. Read More ›

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