Since 2011, the CFPB has been an independent federal agency working for fair treatment of consumers in the financial marketplace. Acting on mortgages, credit cards, payday and installment lending, auto loans, debt collection student lending, checking accounts and other areas, it has secured over $10.8 billion dollars in relief for more than 25 million consumers harmed by illegal practices. Submit complaints about potential violations of federal consumer financial law here.
Federal Trade Commission (FTC)
Washington, D.C. 20580
Phone: toll-free (877) FTC-HELP (382-4357)
Enforces and provides information on the enforcement of antitrust laws and
consumer protection laws, including consumers’ financial privacy protections.
Regulates federally chartered credit unions and handles complaints about violations of the Equal Credit Opportunity Act, Truth in Lending Act, Fair Credit Reporting Act, Electronic Funds Transfer Act, Federal Credit Union Bylaws, and the National Credit Union Rules and Regulations.
National Foundation for Credit Counseling (NFCC)
2000 M St NW #505
Washington, DC 20036
The nation’s largest and longest-serving nonprofit financial counseling organization, NFCC has a searchable database with dozens of member agencies throughout California that offer assistance obtaining credit reports and analysis, in-person credit and bankruptcy counseling, and money management education. Funded through federal grants and private donations.
The SEC registers complaints about trading of securities, mutual funds and brokers, lost stock certificates, and deceptive or fraudulent securities sales practices. Complaint forms may be submitted online, or printed and mailed to SEC Complaint Center, 450 Fifth St. NW, Washington DC, 20549.