Tag Archives: Evan Low

Bill Would Let Companies Secretly Record Some Phone Calls

by Kathleen Pender, San Francisco Chronicle

Business spying on customer phone calls

A bill that would let companies secretly record phone calls with current or former customers for up to 20 seconds was approved by the Assembly Committee on Public Safety Tuesday. … The mockup of the bill that was passed, however, does not say that companies could only record nonconfidential information in the first 20 seconds without consent. [Consumer Federation of California Executive Director Richard] Holober sees no reason companies ever need to secretly record anything. A caller needing a 20-second preamble could simply identify himself or herself, state the nature of the call, request permission to record and then start the recording, he said. Read More ›

Firms Could Record Some Phone Calls Without Consent Under California Bill

by Sharon Bernstein, Reuters

cd drive illustration

The bill was opposed by numerous advocates for consumers and seniors, including the Consumer Federation of California and the American Civil Liberties Union. “At a time when consumers are more and more concerned about businesses invading their privacy, it is wrong to be considering rolling back an important privacy law,” said Richard Holober, executive director of the Consumer Federation of California, testifying against the bill on Tuesday. Read More ›

Assembly Committee Approves Secret Recordings Of Cell Phone Calls

SACRAMENTO – The Assembly Committee on Public Safety voted 5-2 today to allow businesses to secretly record cell phone calls with customers under Assembly Bill 925 (Evan Low, D-Campbell), undermining a longstanding legal prohibition on such recordings in California. The committee’s two Republicans voted No on AB 925, taking a stand against weakening a key consumer protection. Low and his fellow Democrats approved the bill – a vote for secret recordings. Read More ›

AB 925 Lets Debt Collectors, Subprime Lenders, Others Secretly Record Phone Calls

SACRAMENTO – A coalition of California consumer, privacy, senior, student, labor and immigrant advocates urge the defeat of Assembly Bill 925 (Evan Low, D-Campbell), which would eliminate a longstanding prohibition against secret recordings of consumer cell phone calls by subprime lenders, debt collectors, student loan companies, hotels, health care providers, retailers and other businesses. Key backers of AB 925 include AT&T, Verizon and high-tech corporate lobbyists. Read More ›

Editorial: Phone Privacy Under Assault

by the Editorial Board, San Francisco Chronicle

“This call may be recorded … ” Businesses don’t just offer the message as a courtesy to their customers – obtaining “two-party consent” before recording a phone conversation had been the law of the state for more than two decades. However, that law would be weakened considerably under Assembly Bill 925, authored by Assemblyman Evan Low, D-San Jose. … An aide to Low suggested Monday that the bill would be amended to meet some of the concerns, Better yet, it needs to be scrapped. Read More ›

AB 925 Dies: Secret Recording Of Business-Customer Cell Phone Calls Remains A Crime

Business spying on customer phone calls

Democrats on the Assembly Committee on Public Safety approved AB 925 on a 5-2 party line vote after strenuous opposition from CFC and other consumer, privacy, senior, student, labor and immigrant advocacy groups weakened the bill. Amendments were not yet in print but reportedly would require notification to customers that a call may be recorded 20 seconds into a cell phone conversation, so it remains a bad bill. Read More ›