Consumer Federation of California

KTVU Channel 2 San Francisco:
Consumers Using Emailed Receipt Could Face Problems

• The option to be sent an emailed receipt is being offered to shoppers by merchants as a convenience during the holiday shopping season can lead to compromised privacy online, according to consumer advocates. (Video) https://www.ktvu.com/videos/news/san-francisco-consumers-using-emailed-receipt/vCLfgm/

CBS 5/KPIX (San Francisco): ConsumerWatch:
E-mailed Receipts Can Cost Your Privacy

• It’s illegal in California for merchants to collect customer’s private information, like an email address, to complete a credit card transaction. But, Richard Holober, of the Consumer Federation of California, says stores are getting the coveted information anyway, when a customer willingly hands over their email address for the receipt. (Video and article) https://sanfrancisco.cbslocal.com/2013/12/18/consumerwatch-e-mailed-receipts-can-cost-your-your-privacy

KGO 810 News Talk Radio:
E-receipts Pose Privacy Threat

• Email receipts are becoming more common, but beware; the option has strings attached. “Once you’ve provided that email address that information will be used for all kinds of purposes.” says Richard Holober, executive director of the Consumer Federation of California. He says your information can and will be used for marketing purposes, sold to third parties and used to compile information about your shopping habits. You are effectively waiving your rights by opting for an emailed receipt. (Audio and article) https://www.kgoradio.com/common/page.php?pt=E-Receipts+Pose+Privacy+Threat&id=60694&is_corp=0

NBC Bay Area Channel 11:
Privacy experts warn email receipts may compromise personal information

• NBC Bay Area’s Jean Elle examines how hackers and marketers are using e-mail receipts as an invitation to get your information. (Video) https://www.nbcbayarea.com/video/#!/on-air/as-seen-on/Privacy-Experts-Warn-E-Mail-Receipts-May-Compromise-Personal-Information/236678471

See article: Holiday shopping tip: Agreeing to email receipts waives your privacy rights