Category Archives: Press Releases and Editorials

Time for PUC to protect the public

by Richard Holober, CFC Executive Director, San Francisco Chronicle

As cell phones become more popular, consumer complaints have soared. One means of mitigating those grievances: the California Public Utilities Commission, which is supposed to protect the consumer. Read More ›

Telephone Consumer Bill of Rights Q&A

What is the telephone consumer bill of rights? And why do consumers deserve one? Have those questions answered and more. (CFC Press Materials) Read More ›

PUC Tenders Telecom Rights

The California Public Utilities Commission adopted a Telecommunication Consumer Bill of Rights in May 2004, only to suspend the rules in January at the urging of industry leaders. Now a new bill of rights is on the table. The new rules would create a consumer education program, a Telecommunications Fraud Unit and expand the agency’s toll-free consumer complaint hotline. Read More ›

Credit card users urged to verify account activity

Don’t panic, but don’t let your guard down. That is the message consumer advocates have for Californians who fear they may be affected by MasterCard International’s announcement Friday of a breach in credit card data, which may have exposed more than 40 million cards to fraudulent activity. (Contra Costa Times) Read More ›

Lawmakers Grill Choice Point Over Security Concerns

Data broker ChoicePoint Inc., the focus of a national furor over privacy, said it supported legislation that would allow people to see and correct, if necessary records the company kept on them. Read More ›

Governor Faces Widening Network of Opposition

Inspired by what began as an isolated protest by California nurses, opponents of Gov. Arnold Schwarzenegger are working in a loose but widening network to thwart his policy proposals. (LA Times) Read More ›

Privacy Advocates Call for Increased Identity Theft Protection

The recent security breaches at choice point and Bank of America are just the tip of the ice berg when it comes to the risk of identity theft now faced by all consumers. (KCBS Channel 5) Read More ›

Houston Bill Cuts Eatery Exposure

The “Commonsense Consumption Act,” like more than a dozen laws proposed or passed in recent weeks across the country, would limit individuals’ ability to sue restaurants for health problems associated with obesity. It also would protect food manufacturers, advertisers, packers, sellers and distributors. (Contra Costa Times) Read More ›

Advocates Call for Tough Financial Data Regulations

The recent security breaches of sensitive customer information held by ChoicePoint and Bank of America have underscored how vulnerable consumers are to threats of identity theft and the need for stronger protections to reduce such fraud. Read More ›

Sacramento Summit Zeroes in on Identity Theft

Businesses, state and local law enforcement, and consumer groups gathered in Sacramento Tuesday to brainstorm ways to curb identity theft. (KCBS Channel 5) Read More ›

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