Most stores try to make it easy for you to get a refund, but a few big-name retailers have tightened up the rules a bit this year. Some still have restocking fees and most require a picture ID if you want to make a return without a receipt. Read More ›

If someone shows up at your door claiming to be from Comcast — or any utility, cable, satellite, or other company — and you’re not expecting them, here are the steps you should take to verify their identity. Read More ›

Whether online or in-store, you’ll need to safeguard yourself from one of these potential credit report nightmares by recognizing the warning signs of fraudulent activity. Read More ›

It’s the holiday shopping advice you hear every year at this time: Skip the extended warranties. Consumer advocates have repeated this mantra for decades. Read More ›

NASA should evict a fleet of planes owned by Google’s billionaire top executives from Ames Research Center after an audit by the agency’s Inspector General found they received an unwarranted discount worth up to $5.3 million on jet fuel purchased from the government. Read More ›

Facebook is testing new video ads and yes, they will autoplay in both your desktop and mobile feeds. Read More ›

A trusted name in bargain hunting is being used to scam people out of money right around Christmas time. People who thought they were shopping with online discount retailer Overstock.com were really using knock off websites that took their cash and never delivered the product. Read More ›

In 2011, the Supreme Court held that it was ok to hide a complicated forced-arbitration clause in a novel-length contract for a consumer product or service. Since then, sellers of everything from cellphone service to video games have added these clauses to keep complaining consumers out of court and into the unfair arena of arbitration. Read More ›

Still working on your holiday shopping? If you’re going online to buy those gifts, you need to be aware of the sites’ wildly varying cutoff dates for placing orders in time to get them under the tree on the big day. Read More ›