Tag Archives: Debt Collectors

These Are U.S. Consumers’ Top 5 Complaints

by Krystal Steinmetz, Money Talks News

Debt collection gripes made up 29 percent of the complaint calls to the FTC last year, while 16 percent of the complaints were related to identity theft. … “We recognize that identity theft and unlawful debt collection practices continue to cause significant harm to many consumers,” Jessica Rich, director of the FTC’s Bureau of Consumer Protection, said in a statement. “Steps like the recent upgrade to IdentityTheft.gov and our leadership of a nationwide initiative to combat unlawful debt collection practices are critical to our ongoing work to protect consumers from these harms.” Read More ›

Advocates: Bill Requiring IRS To Use Private Debt Collectors Would Harm Consumers

by Ashley Kieler, Consumerist

It makes sense that the federal government would want to collect owed taxes and a proposed law would require the IRS to push that duty off to private debt collectors. However, a history of abusive practices by debt collectors and the failure of similar programs in the past has consumer advocates warning that the provision will only hurt consumers and the government in the long run. Read More ›