Tag Archives: FTC

Wireless carriers are victims of phone cramming too, they just make billions of dollars instead of losing it

by Ashlee Kieler, Consumerist

A new report and hearing on the subject by the Senate Committee on Commerce Science and Transportation revealed that third-party billing on wireless phone bills has evolved into a billion-dollar industry for carriers such as AT&T, Sprint, Verizon and T-Mobile. Most wireless carriers were aware of the growing cramming problem at least six years ago, but continued to retain lax oversight and self-regulation policies leaving ample opportunity for scammers to strike. Just this week, the FTC announced a series of recommendations that could slow, or even cease, the practices of cramming and direct carrier billing. Read More ›

Apple To Refund At Least $32.5 Million For In-App Purchases By Kids

by Chris Morran, Consumerist

“This settlement is a victory for consumers harmed by Apple’s unfair billing, and a signal to the business community: whether you’re doing business in the mobile arena or the mall down the street, fundamental consumer protections apply,” said FTC Chairwoman Edith Ramirez. “You cannot charge consumers for purchases they did not authorize.” Read More ›

1 2