Plan to disclose credit card complaints faces opposition
by Gregory Korte, USA Today
The banking industry is fighting a federal agency’s proposal to put complaints that consumers make about their credit cards online for everyone to see. Read More ›
Senator says rental companies cars could be unsafe
by Hank Silverberg, WTOP
Senator Barbara Boxer wants to make it mandatory for car rental companies to respond to all recalls. Read More ›
CFC: Did chemical lobbyists violate the law?
by Ricahrd Holober, Market Watch
The Consumer Federation of California is calling on California regulators to investigate a chemical industry front group named Citizens for Fire Safety for possible violations of California law when it paid an expert witness who provided false testimony to legislators. California Government Code Section 86205 states “no … Read More ›
CFC: Did chemical lobbyists violate the law?
by Richard Holober, Market Watch
The Consumer Federation of California is calling on regulators to investigate a chemical industry front group for possible violations of California law when it paid an expert witness who provided false testimony to legislators. Read More ›
Blue Shield sued over insurance policy shifts
by Victoria Colliver, San Francisco Chronicle
When Blue Shield of California raised the rates for Robert Jeffrey Martin’s family insurance policy by 23 percent, the health insurer offered him two options: Stay in his expensive old plan or switch to a policy that offered his family skimpier benefits with a higher deductible. Read More ›
Prepaid utility programs put consumers at risk, report finds
by Kendall Taggart, California Watch
Prepayment programs allow companies to sidestep critical consumer protections that have evolved over decades, according to the report by the National Consumer Law Center. Read More ›
Giant SDG&E line sparks rural activism
by Steve Schmidt, San Diego Union Tribune
The armada of earthmovers and steamrollers is clearing out, and the little town that was turned upside down is finally catching a break. Alpine is looking more like its rural-flavored self again now that San Diego Gas & Electric has completed the construction of its Sunrise Powerlink transmission line through the heart of the East County community. Read More ›
Take Toxics Out of Our Furniture
Californians are exposed to dangerous levels of toxic chemicals in our homes, thanks to a 37-year-old state furniture regulation. While the regulation never served its intended goal of reducing fires in our homes, its legacy of toxic harm lives on. Read More ›
AB 2296 Provides Protection for Students At For-Profit Postsecondary Schools
The Consumer Federation of California is calling on state lawmakers to crack down on for-profit, private colleges that hoodwink students into programs that promise career advancement, yet deliver worthless diplomas and pile on debt that can lead to financial ruin. Read More ›
Higher tobacco tax? It’s still a no-brainer
by George Skelton, Los Angeles Times
Even if Proposition 29 fails, the Legislature should seize the opportunity to raise desperately needed revenue and save crucial programs. Read More ›
Call Kurtis: What you’re owed when service goes out
by Kurtis Ming, CBS 13 Sacramento
When services go out, whether a landline, cell phone or TV service, what do companies owe customers? Richard Holober of the Consumer Federation of California said people deserve to get a refund and should demand their bills be reduced. Read More ›
More than 75 vocational schools under investigation
by Jennifer Golan, The Bay Citizen
State regulators intend to mete out swifter penalties and tighten oversight of dozens of private vocational schools that have been operating without state approval, in some cases for months. Read More ›
Call Kurtis: The truth about auto-renew
by Kurtis Ming, CBS 13 KOVR
Richard Holober of the Consumer Federation of California commented on DirecTV and their auto-renew policies. “It’s a very sleazy way that products are sold…If they get one extra year out of you that you didn’t plan to pay for, they’ve made a lot of money off that.” Read More ›