Tag Archives: Bill Cramming
T-Mobile, AT&T Customers Can Now Request Their $170M In Refunds From Cramming Settlements
by Kate Cox, Consumerist
“Cramming is modern day pickpocketing,” [FCC commissioner Jessica] Rosenworcel said in a statement. “These bogus charges on consumer bills are unfair – and they can add up fast. That’s why these settlements are so important. They give consumers the right to block these fees going forward and get their money back for payments they made in the past.” … Sprint is also facing a lawsuit from a federal agency (the CFPB, this time) over bill-cramming. Read More ›
Wireless carriers are victims of phone cramming too, they just make billions of dollars instead of losing it
by Ashlee Kieler, Consumerist
A new report and hearing on the subject by the Senate Committee on Commerce Science and Transportation revealed that third-party billing on wireless phone bills has evolved into a billion-dollar industry for carriers such as AT&T, Sprint, Verizon and T-Mobile. Most wireless carriers were aware of the growing cramming problem at least six years ago, but continued to retain lax oversight and self-regulation policies leaving ample opportunity for scammers to strike. Just this week, the FTC announced a series of recommendations that could slow, or even cease, the practices of cramming and direct carrier billing. Read More ›