California Groups Say CarMax Sells Unsafe Used Vehicles

by Mark Glover, The Sacramento Bee

Used car dealership sells recalled cars

Ildar Sagdeje/Wikimedia

CarMax critics contend that the Virginia-based used-auto selling giant is selling unsafe cars to Californians, but CarMax insists that it offers loads of vehicle information, good and bad, to prospective auto purchasers.

Two Sacramento advocacy groups released a report on Wednesday citing what they called CarMax’s dangerous practices and called on state officials to investigate the auto seller’s in-state operations. Specifically, the groups targeted CarMax’s “sales of unrepaired, defective vehicles that are subject to federal safety recalls.”

The report, “CarMax’s Sales Practices Endanger Lives in California,” was released by the California Public Interest Research Group Education Fund and the Consumers for Auto Reliability and Safety foundation during a morning media briefing in front of the state attorney general’s office in Sacramento.

The report focused on data obtained from two CarMax stores, one in Oxnard and the “Sacramento South” CarMax at 8185 E. Stockton Blvd.

CALPIRG and CARS called on Attorney General Kamala Harris and the Department of Motor Vehicles to investigate CarMax practices regarding “advertising and sales of unrepaired recalled cars, and take all appropriate action.”

“CarMax is playing recalled car roulette with its customers’ lives and endangering the safety of others who share the roads,” said Rosemary Shahan, CARS president.

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