Category Archives: Latest In Consumer News

Los Angeles City Attorney Alleges The Weather Channel App Mines Users’ Private Data

by Los Angeles City Attorney, Press Office

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The complaint alleges that TWC used the geolocation tracking technology present in the app to monitor where users live, work, and visit, twenty-four hours a day, as well as how much time users spend at each location. The complaint further alleges that TWC led its users to believe that their location data would only be used to provide them with “personalized local weather data, alerts and forecasts.” Read More ›

Wells Fargo Resolves Investigations with $575 Million Settlement

by KQED Forum, KQED

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San Francisco-based Wells Fargo has agreed to pay $575 million to resolve multiple investigations into misconduct at the bank, including inquiries stemming from the 2016 revelation that bank employees were opening accounts for customers without their knowledge. Read More ›

Ex-student loan official who resigned from CFPB in protest launches new watchdog group

by Jillian Berman, Marketwatch

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Seth Frotman, who resigned in protest earlier this year from his position as the Consumer Financial Protection Bureau’s student loan ombudsman, announced Wednesday that he’s launching a new organization aimed at tackling the nation’s student loan problem. Read More ›

The perils of microtask work

by Megan Geuss, Ars Technica

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Microtask platforms recruit humans to do the rating, tagging, review-writing, and poll-taking work that can’t quite be automated with an algorithm yet. A new study from the United Nations’ International Labor Organization (ILO) questions whether these platforms are as good for society as the Silicon Valley investors and digital evangelists claim. Read More ›

The final insult for desperate job seekers: Employers doing credit checks

by Jacob Passy, MarketWatch

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A new working paper demonstrates how pre-employment credit screenings perpetuate the ‘poverty trap.’ Read More ›

Facebook is letting job advertisers target only men

by Ariana Tobin & Jeremy B. Merrill, Ars Technica (via Propublica)

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Hundreds of thousands of Americans drive for Uber. And the company is looking for many more. It runs ads on Facebook that say, for example, “Driving toward something? Make extra money when it works for you and get there faster.” There’s just one catch: Many of those ads are not visible to women. Read More ›

A California Supreme Court case started as a $7,812.03 hospital bill

by Barbara Anderson, Fresno Bee

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The Fresno case began after a patient disputed a bill he received for treatment of an injured wrist at the emergency department at Community Regional Medical Center. A couple of X-rays and a splint resulted in a bill totaling $7,812.03. Read More ›

California Supreme Court rules some consumer loans so expensive they break the law

by James Rufus Koren, Los Angeles Times

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California’s high court has ruled that interest rates on consumer loans can be so high that they become “unconscionable” and, therefore, illegal — a decision that could call into question the validity of millions of loans and upend the state’s subprime lending market. In a unanimous opinion … Read More ›

Poll: Majority of likely voters support CFPB mission

by Sylvan Lane, The Hill

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The results found broad support for the CFPB’s historically aggressive oversight coupled with opposition to changes implemented or proposed by Acting Director Mick Mulvaney. Read More ›

States try to quash robocalls, but they’re worse than ever

by Elaine S. Povich, Philly.com

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The calls are not just nuisances — consumers are cheated out of an estimated $350 million a year by phone scams, many involving automatic dialing. States are trying to act. Read More ›

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