Federal Communications Commission (FCC) Online: https://esupport.fcc.gov/complaints.htm Phone: (888) 225-5322 TTY: (888) 835-5322 Fax: (866) 418-0232 E-mail: fccinfo@fcc.gov Mail: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Federal Trade Commission (FTC) Online: https://www.ftccomplaintassistant.gov/#&panel1-1 Phone: (877) 382-4357 TTY: (866) 653-4261 Mail: 600 Pennsylvania Avenue, NW Washington, … Read More ›

  Unfortunately, laws have not kept pace with changing technology. The first iPhone was released in 2007, and since then there has been an explosion of smartphone technology. Existing Federal Law: The Electronic Communications Privacy Act (ECPA) Enacted in 1986, ECPA (18 U.S.C. §§ 2510-3127) includes the Wiretap … Read More ›

  Never leave your smartphone unattended. Use Wi-Fi networks cautiously and turn Bluetooth off when not in use. Disable photo geotagging on your phone. Research apps before you download them: When browsing an app store, look at how many people have downloaded the app you are interested … Read More ›

  Criminals Can Physically Gain Access to Your Smartphone A person who gains access to your smartphone can physically install surveillance spyware.  An online search for “smartphone spy” pulls up software that promises “it doesn’t matter if the user tries to delete their tracks by deleting their … Read More ›

  Service providers (like AT&T, Sprint, Verizon, and T-Mobile) collect data, but are not forthcoming in detailing exactly what data they collect, the reasons they collect it, and their data retention policies. At the very least, smartphone service providers collect the following: Incoming and outgoing calls: the … Read More ›