Category Archives: Uncategorized

The CFPB has only just begun tackling financial services in its first four years

by Ashlee Kieler, Consumerist

Four years ago, the Consumer Financial Protection Bureau was created as a safeguard to ensure the financial industry followed the rules when selling products and services to consumers – and a lot has happened since that time. From returning billions of dollars to consumers who were wrong by financial services to holding for-profit colleges accountable for their deceptions, the work of the CFPB has touched many areas of the financial world and it continues to expand. While the CFPB has provided assistance to millions of consumers in its short time, there is undoubtedly more issues to be addressed. Read More ›

Legislature puts California acupuncture board on notice

by Daniel Rothberg, The Sacramento Bee

“When the Legislature looks at the history of this board and we look at your mandated basic duties, we feel that you all have unfortunately had some trouble in the areas of enforcement, consumer protection, et cetera,” Senate committee consultant Le Ondra Clark told the seven-member board at a June 13 meeting. “So though we would like to have control over everything and go on site visits … if you’re not meeting your basic duties, none of that matters.” Read More ›

You’ve been jacked!: On why Sacramento smartphone thefts are big money for thieves and telecoms

by Raheem F. Hosseini, Sacramento News & Review

Stealing a mobile device is the “easiest, quickest way to get your hands on several hundred bucks,” said Richard Holober, executive director of the Consumer Federation of California. Legislative fixes are meeting resistance from a powerful telecommunications industry that rakes in more than $38 billion selling smartphone-theft insurance and replacement mobile devices. Companies like AT&T and Sprint rake in “several billion dollars a year in phone-theft insurance,” said Holober. “This is an industry that pretty much owns the Legislature.” Read More ›

With Citigroup paying up, will feds’ attention now turn to BofA?

by E. Scott Reckard, Jim Puzzanghera, The Los Angeles Times

Bank of America logo

With Citigroup Inc. agreeing to pay $7 billion for issuing toxic mortgage securities, the Justice Department now turns to settling its case against what analysts call the biggest mortgage miscreant of all: Bank of America Corp. In the Citi deal, California will be among several states that will share in the settlement. Citi will pay California $102.7 million to offset losses at its public pension funds, primarily the California Public Employees’ Retirement System. California also is guaranteed at least $90 million in consumer relief, the most of any state. Read More ›

Debt settlement programs are misleading

by Charlene Crowell, Houston Forward Times

The Center for Responsible Lending finds that debt settlement is a risky strategy that can leave consumers more financially vulnerable and still laden with debt years after they enroll in such programs. Many creditors simply refuse to deal with debt settlement companies. Available data suggests that at least two-thirds of debts must be settled in order to achieve a net positive outcome from debt settlement. Even more debts must be settled for the consumer to achieve real savings if they end up being liable for taxes on the debt reduction. Read More ›

Honda expands recall by up to 1 million cars

by Chris Woodyard, USA Today

The single shrapnel-spewing deployment of an air bag in an old Accord has led Honda, Honda, one of eight automakers caught up in the recalls of Takata air bags, to expand its recall by 500,000 to 1 million vehicles. The expansion is limited to cars in California. The air bags can rupture with too much force when a crash occurs. When they do, they spew metal chunks that can injure a car’s occupants. Read More ›

Corinthian Colleges to sell off 85 campuses; close 12 others

by Chris Morran, Consumerist

For-profit education company Corinthian Colleges – operators of Everest University, WyoTech, and Heald College – which had been receiving around $1.4 billion a year in funding via federal student loans, is currently being sued or under investigation by numerous state and federal authorities for its recruitment and marketing practices. The U.S. Dept. of Education put a hold on its access to loan funds, effectively ringing the death knell for the company. Read More ›

Uber, Lyft setback: Insurance chief backs proposal to hike coverage requirements

by Patrick Hoge, San Francisco Business Times

An insurance gap was highlighted last New Year’s Eve when a driver seeking passengers in San Francisco with the UberXd smartphone application open struck and killed a little girl. Uber argues it isn’t liable because the driver didn’t have a ride order at the time. The girl’s parents sued; their attorney said the driver’s insurance only allowed for maximum payouts of $15,000 per person and a maximum of $30,000, the California minimum. Read More ›

GM has officially recalled more vehicles in 2014 than it has sold in the last 7 years

by Ashlee Kieler, Consumerist

cadillac tombstones

On Monday, the company announced the recall of 7.6 million vehicles in the United States – most of them for the same inadvertent ignition key rotation that has been linked to at least three fatalities. So far in 2014, GM has recalled nearly 25 million vehicles in the United States through more than 50 recall campaigns. A quick look at GM’s sales records for the past ten years shows that the company has now officially recalled in the first six months of 2014 more cars that it has sold from 2007 to 2013. Read More ›

Google Glass is the perfect tool for stealing your phone’s passcode

by Polly Mosendz, The Atlantic Wire

Most people using smart devices have a simple password set up — four digits that protect your phone or tablet from prying eyes and theft. Usually, these passwords are quite easy to protect when in public; just type it in quickly and no one will notice, especially outdoors sun glare makes it hard to read your screen. However, if you find yourself typing in your password in the presence of a Google Glass wearer, beware. Read More ›

Burned: How the chemical industry is endangering lives with toxic flame retardants

by Gary Cohn, Capital and Main

SB 1019 has national implications for consumers, manufacturers and retailers, and is fiercely opposed by the American Home Furnishings Alliance, the North American Home Furnishings Association and the Polyurethane Foam Association. Beyond these and other industry groups, it is being fought by the National Federation of Independent Businesses and the California Chamber of Commerce. Read More ›

Carriers’ tight grip on cellphone unlocking seems to have resulted in a cyberattack

by Bryan Fung, The Washington Post (blog)

AT&T says the hackers’ intent wasn’t to steal credit card numbers or commit other financial fraud. Instead, all they wanted was to pretend to be an AT&T customer so they could do something far more benign: unlock old, used handsets. The process frees up a device so that it can be taken from one carrier’s network to another. AT&T and other carriers currently let you unlock your phone, but with heavy restrictions Read More ›

Comcast Wi-Fi hotspots to count on routers in homes

by Benny Evangelista and Dwight Silverman, San Francisco Chronicle

Comcast plans to turn thousands of wireless Internet routers in private homes in the Bay Area into publicly available Wi-Fi hotspots. The service is part of the cable giant’s ambitious plan to offer customers and noncustomers access to about 8 million hotspots in 19 of the largest U.S. cities. Customers might feel uncomfortable about the company converting their wireless gateway routers into a public network – whether it’s because of privacy, security, bandwidth or energy concerns. Read More ›

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